Oncor: Report power outages by texting “OUT” to 66267 or by calling 888-313-4747. You can also receive updates when you download the MyOncor App. Text “REG” to 66267 or visit MyOncor Alerts.
GCEC: Report power outages by texting “OUT” to 855-939-3826. You can get updates on the outage by texting “STATUS” to the same number. You can also report an outage by completing a New Outage Form online and can view the Outage Map for status updates.
If you experience a water line emergency at your home and you’re unable to turn the shut-off valve after business hours or during an inclement weather closure, call 972-886-4229.