If you detect a leak and have it repaired by a licensed plumber, you may qualify for a leak adjustment. To qualify, leaks must be substantial enough to exceed at least $250 of the applicant’s average monthly water bill, and residents must have six months of consumption history in the Town, not including the leak period, to apply for a leak adjustment. Receipts for leak repair from a licensed plumber* must be included in the application. Only one leak adjustment will be allowed per household in an 18-month period.
Return completed Leak Adjustment Request Forms forms to UtilityBilling@FairviewTexas.org along with proof of all repairs made.
*If a customer completes the repair themselves, the customer must submit receipts for repair parts and an affidavit verifying that the repair was made with purchased parts or parts on-hand.
View Ordinance 2024-01 containing the guidelines for water leak adjustments in the Fairview code of Ordinances.